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Payment Policy

Payment Policy - Kisan Market Hub

Effective Date: 13 June 2025

At Kisan Market Hub, we offer multiple secure and convenient payment options to ensure a smooth shopping experience for our customers.

1. Accepted Payment Methods

We accept the following payment methods:

  • Credit Cards (Visa, MasterCard, RuPay, etc.)

  • Debit Cards

  • UPI (Google Pay, PhonePe, Paytm, etc.)

  • Net Banking (All Major Banks)

  • Wallet Payments

  • Cash on Delivery (COD) — available for select products and locations

2. Payment Confirmation

  • Your order will be processed only after successful payment authorization.

  • You will receive an order confirmation email/SMS once your payment is completed.

3. Cash on Delivery (COD)

  • COD option is available for eligible products and serviceable locations.

  • Please ensure correct delivery address and availability to accept the COD orders.

  • In case of repeated COD order cancellations or rejections, we reserve the right to disable COD option for your future orders.

4. Payment Security

  • We use trusted and secure payment gateways to protect your payment information.

  • All transactions are encrypted and processed in a secure environment.

  • We do not store any sensitive payment information such as card numbers or CVV.

5. Failed Transactions

  • In case of payment failure, please retry after checking your network connection or try using a different payment method.

  • If the amount is debited from your account but order is not confirmed, it will be automatically refunded to your original payment method within 5-7 business days.

6. Fraud Prevention

  • For your security, Kisan Market Hub may verify orders to prevent fraudulent transactions.

  • We reserve the right to cancel any order if fraudulent activity is suspected.

7. Billing Information

  • Please ensure all billing details provided are accurate and complete.

  • Kisan Market Hub is not responsible for delays or order issues caused by incorrect billing details.

8. Contact Information

For any payment-related assistance, feel free to contact us:

Kisan Market Hub
šŸ“ Purani Basti Para, Mahaveer Chowk, Ward NO. 03, Village Parkhanda, City Kurud, District Dhamtari, Chhattisgarh, 493663
šŸ“§ Email: kisaanmarkethub@gmail.com
šŸ“ž Phone: 9009581622