Shipping Policy - Kisan Market Hub

Effective Date: 13 June 2025

At Kisan Market Hub, we are committed to delivering your products in a timely and safe manner. This Shipping Policy explains how we handle shipping, delivery, and related processes.

1. Shipping Coverage

• We deliver across India to most cities, towns, and villages through our trusted delivery partners.

• Some remote or non-serviceable locations may not be eligible for delivery. In such cases, our team will inform you and process a full refund if necessary.

2. Order Processing Time

• Orders are processed within 1-2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

3. Estimated Delivery Time

• Delivery usually takes 3 to 10 business days depending on the delivery location and product availability.

• Delays may occur due to unforeseen circumstances like natural calamities, strikes, or logistics issues.

4. Shipping Charges

• Shipping charges, if applicable, will be clearly mentioned at the time of checkout.

• For certain orders, we may offer free shipping based on promotional offers, order value, or product category.

5. Order Tracking

• Once your order is shipped, you will receive an email/SMS with tracking details.

• You can track your shipment using the provided tracking number.

6. Delivery Attempt

• Our delivery partners will attempt delivery at the provided shipping address.

• If you are unavailable at the time of delivery, they may contact you to reschedule.

• If delivery fails after multiple attempts, the product may be returned to us, and re-delivery may involve additional charges.

7. Damaged or Missing Products

• If you receive a damaged or incorrect product, please contact us within 24 hours of delivery.

• Provide order details, photos of the product, and packaging for quicker resolution.

8. Contact Information

For any shipping-related queries, please contact us at:

Kisan Market Hub
📍 Purani Basti Para, Mahaveer Chowk, Ward NO. 03, Village Parkhanda, City Kurud, District Dhamtari, Chhattisgarh, 493663
📧 Email: kisaanmarkethub@gmail.com
📞 Phone: 9009581622